CTG Insurance Verification Specialist in Charlestown, Massachusetts

Title: Insurance Verification Specialist

Location: US-MA-Charlestown

Job Number: 17203239

CTG's premier client is looking for an Insurance Verification Specialist to

join their growing team. This is a Contract position in Charlestown, MA.

Title: Insurance Verification Specialist

Location: Charlestown, MA 02129

Duration: 6 months

Required Function 1:

  • 1 years experience in insurance verification.

  • Customer call center environment experience.

  • Knowledge of state Medicaid systems.

Required Function 2:

  • Researches and verifies eligibility information via online lookups

    to carrier eligibility websites or by phone with various carriers and

    updates the state MMIS system.

  • Loads a minimum of 20-25 adds per day into the state MMIS system and

    terminates existing TPL insurance policies.

  • Answers incoming calls from providers, Medicaid recipients, and

    other entities in relation to private/commercial insurance.

  • Maintains an accuracy of 99% or above on all work activities per

    contractual obligation with state.

Required Function 3:

  • Primarily sedentary work in a general office environment

  • Ability to communicate and exchange information

  • Ability to comprehend and interpret documents and data

  • Requires occasional standing, walking, lifting, and moving objects

    (up to 10 lbs.)

  • Requires manual dexterity to use computer, telephone and peripherals

  • May be required to work extended hours for special business needs

  • May be required to travel at least 10% of time based on business


Required Function 4:

  • High School Diploma or GED required; Associate‚Äôs degree preferred.

Additional Job Requirement 1:

  • Ability to be careful and thorough.

  • Ability to build relationships both in person and over the phone.

  • Ability to work proficiently with company software used on the

    project (i.e. Microsoft Word, Excel, ImageNow, etc.).

  • Ability to navigate various websites.

  • Working knowledge of HIPAA privacy and security rules.

  • Ability to organize well.

  • Ability to perform well in team environment.

  • Ability to work independently to meet objectives.

  • Ability to meet deadlines.

  • Develops effective working relationships with internal and external


Additional Job Requirement 2:

  • Adheres to corporate and office policies.

  • Maintains an accuracy of 99% or above on all work activities-per

    contractual obligation with state.

  • Proactively identify areas of improvements within daily work


  • Gain general understanding of HMS and office operations.

Please feel free to

contact Sheik Aziz Ahmed at (sheik.ahmed@ctg.com,800-992-5350 Extn: 4963) for more job



CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Technology & Healthcare IT