CTG LEGAL PRINT ASSOCIATE in Century City, California


Location: US-CA-Century City

Job Number: 17205224

CTG is currently assisting one of its premier clients in Century City, CA is staffing a LEGAL PRINT ASSOCIATE for a LONG TERM contract assignment.

Compensation: $17.14 hourly. (Sorry, no paid time off. No paid vacation, holiday, or sick time.)

If interested, please immediately apply to this requisition. For additional information please call the recruiter, Chris Stevenson @585-325-4220 X5624 or email me @ christopher.stevenson@ctg.com

All candidates will need to submit via our website for consideration to CTG job # 17205224

Thank you for your interest!


Essential job functions:

  • Perform basic copying, faxing, printing and scanning functions

  • Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications

  • Pro-actively manage consumables and supplies using the Days Of Supply calculator

  • Maintain on-site operator replaceable parts inventory

  • Collect equipment meter information and submit for billing purposes

  • Perform basic equipment problem diagnosis

  • Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process

  • Perform Data Entry for activity and asset tracking

  • Provide on-going end user training on equipment

  • Point of contact for equipment removal and delivery

  • Contact service as required (Client and 3rd party)

  • Utilize client web-based applications as required

  • Download and install printer drivers on end-user equipment

  • Perform printer mapping to PC as required

  • Escalate printer network issues to appropriate resource

  • Perform Advanced Customer Training (ACT) or DocuCare maintenance and diagnosis functions

  • Manage and maintain on-site parts inventory using PM4 Ensure SLAs are adhered to per SOW Physical device management and control

  • Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc.)

  • Monitor/apply current patches Non-client device management as required Perform remote device monitoring and remote solve (Client Device Management)

  • Identify and promote Client Office Solutions

  • Additional Requirements, Skills and Qualifications:

  • Ability to demonstrate Network Connectivity Knowledge (Device Management, Print Queue, Print Driver Mgmt.)

  • Demonstrate ability to utilize competitive product and network management tools as required

  • Able to demonstrate ability to download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms

  • Able to demonstrate ability to perform mail merges

  • Able to demonstrate intermediate knowledge of MS Word or equivalent: -- Insert images; Create/manage tables and columns; Edit headers/footers; Create forms, Create/manage multiple sections

  • Able to demonstrate intermediate knowledge of MS Excel or equivalent: -- Navigate multiple worksheets within a workbook ;create charts/graphs; use basic math functions; create basic formulae

  • Able to demonstrate working knowledge of MS PowerPoint or equivalent: -- Open and create basic presentations, open saved, print using different options

  • Able to demonstrate Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications )

  • Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)

  • Able to demonstrate ability to recognize PC to printer connectivity

  • Able to demonstrate basic knowledge of Digital Front Ends

  • Able to demonstrate functional knowledge of MAC when required by client

EXPERIENCE: Knowledge of the legal process 1-2 years relevant experience resolving customer and equipment printing issues

EDUCATION: Minimum: High School diploma or equivalent


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical