CTG IT Technician in Canton, New York

Title: IT Technician

Location: US-NY-Canton

Job Number: 17206257

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 10 years!

Duration: Consulting Position, 12 months with probable extension or possible direct hire

Location: Canton, NY

Job Title: IT Technician

Work Hours: 8 am – 5 pm Monday – Friday, some minor OT

Pay: Competitive with full salaried benefits available

CTG is an Equal Opportunity Employer and we recruit for a wide variety of positions. However, the particular client for whom this specific requirement is for dictates that only US citizens or Green Card Holders will be accepted. No visa sponsorship is available at this time.

Day to Day Responsibilities:

• Solve customer problems by analyzing situations to find common issues, identifies root cause(s) and develops effective solutions.

• Respond to customer requests.

• Provide mentoring and training to IT technicians.

• Participates on project teams

• Lead smaller projects.

• Provide technical training to new team members on Corning’s processes and specific applications.

• Keep up with latest technologies and suggest how to apply the technology in the business.

• Responsible for support and maintenance of existing Integrated Manufacturing Systems and other custom business software.

• Oracle solution analysis, design, development, testing and deployment.

• Visual Studio analysis, design, development, testing, deployment and source control.

• Reviewing and validating business requirements.

• Assisting in the estimation of bug fixes, enhancements and new solution development, including resource, effort and schedule details.

• Automation of support related activities to limit variation and sources of defects.

• Developing and maintaining documentation of IT solutions.

• Collaborate with corporate support organizations.

• Provide training and support to users of IT software.

• Participate on Six Sigma project teams as needed.

• Partner with third party organizations to analyze, design, develop, test, deploy and document IT solutions as required.

• Encourage customers to accept standardized technology.

• Other duties as required.

Required Skills and Qualifications:

• AAS or BS in related field

• 1 years of relevant experience - this includes volunteer, co-op or internship experience

• Oracle familiarity

• Visual Studio familiarity

• Six Sigma understand is preferred

• Professionalism

• Communication skills

• Problem solving ability and critical thinking skills

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors!

• Candidates must currently reside in USA or Canada

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to Jessica.carroll@ctg.com.


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Helpdesk & Technical Support