CTG SENIOR BUSINESS ANALYST - PROCESS SPECIALIST: DEFENSE CASE MANAGEMENT SYSTEM REPLACEMENT in California

Title: SENIOR BUSINESS ANALYST - PROCESS SPECIALIST: DEFENSE CASE MANAGEMENT SYSTEM REPLACEMENT

Location: US-California

Job Number: 17206043

CTG is seeking to hire a Senior Business Analyst that is a Process Specialist skilled in defense case management system replacement.

Location: Northern California

Duration: 2 months

Start: As soon as consultant is able

Here is more about the role:

In a team environment, the Senior Business Analyst - Process Specialist researches, develops, and documents current business processes and makes minor recommendations for improving efficiency. The primary purpose of this role is to work in partnership with the Project team and the Subject Matter Experts in the business areas of the Public Defender and Alternate Defender Offices to identify proposed business processes, and aid in the development of and confirm best-practice business processes and procedures within JustWare and document them for incorporation into training materials. In addition, the Senior Business Analyst - Process Specialist makes minor process recommendations than can be immediately incorporated into training materials.

Responsibilities:

a. Review documentation and business/functional requirements;

b. Perform standards-based assessment of proposed processes that fulfill business requirements;

c. Facilitate process and procedures workshops (and use other communication methods as needed) with project team members and Subject Matter Experts where the following will be accomplished:

a. review proposed processes and procedures and discuss the standards and workflows for each one;

b. collaborate on any changes;

c. document final processes and procedures to be incorporated in to the training materials;

d. Perform gap analysis of proposed processes and identify opportunities for immediate improvement and automation; develop roadmap to resolve long-term process gaps and provide final report including findings, options, recommendations;

e. Contribute to the production of training materials as needed;

f. Performs other related duties as required.

Additional Duties:

a. Review documentation and business/functional requirements;

b. Perform standards-based assessment of proposed processes that fulfill business requirements;

c. Facilitate process and procedures workshops (and use other communication methods as needed) with project team members and Subject Matter Experts where the following will be accomplished:

a. review proposed processes and procedures and discuss the standards and workflows for each one;

b. collaborate on any changes;

c. document final processes and procedures to be incorporated in to the training materials;

d. Perform gap analysis of proposed processes and identify opportunities for immediate improvement and automation; develop roadmap to resolve long-term process gaps and provide final report including findings, options, recommendations;

e. Contribute to the production of training materials as needed;

f. Performs other related duties as required.

Skills Requirement:

a. Principles and practices of business analysis, definition, assessment and documentation for end-users;

b. Strong written and verbal communications skills;

c. Strong meeting organization and facilitation skills;

d. Proven ability to work independently and in a fast-paced, multiple-priority environment;

e. Understand highly complex information technology systems and methodologies;

f. Ability to work effectively with County stakeholders and executive management;

g. Experience

h. Ability to work closely with agencies and departments to assist with operational change management, end user adoption and system implementation;

i. Knowledge of local criminal justice systems.

Experience Requirement:

a. 5 years of experience in a business and technical process role assessing, improving and documenting processes;

b. 5 years of experience in the identification of efficient business processes in a unfamiliar business environment;

c. Application Software evaluation;

d. Legacy application change management;

e. Advanced PC skills including Microsoft Windows operating systems, Microsoft Office, SharePoint, Visio, and SnagIt or equivalent software;

f. Results-driven with acute attention to detail and accuracy.

Education Requirement:

a. Minimum Bachelor’s Degree

b. Standards based process assessment methodology certification

Should this position interest you. Please respond with your resume and you will be contacted upon receipt. Apply today!

Qualifications:

CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Healthcare & Hospital Implementations