CTG COPIER TECHNICIAN in Auburn Hills, Michigan


Location: US-MI-Auburn Hills

Job Number: 17203241

Our client in Auburn Hills, MI has an immediate opening for a COPIER TECHNICIAN for a LONG TERM assignment.

Where: Auburn Hills, MI

What: Copier Technician

Compensation: $11.48 hourly - sorry, no paid time off or holiday pay.

If interested, please immediately apply to this requisition. For additional information please call the recruiter, Chris Stevenson @ 585-325-4220 X5624 or email me at christopher.stevenson@ctg.com

All candidates must complete a client required criminal background check, education verification & drug screen. As the position requires driving, a full MVR check will also be conducted.

All candidates will need to submit via our website for consideration to CTG job # 17203241.

Thank you for your interest!


Essential job functions:

  • Serve as the primary customer contact for equipment support and service

  • Coordinate Move/Add/Change (MAC) process

  • Provide on-going end user training on equipment

  • Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.

  • Break-fix activities account for 70% of role responsibilities

  • Provide IP address support (only with no other network support provided)

  • Perform basic equipment problem diagnosis

  • Point of contact for equipment removal and delivery

  • Contact service as required (client and 3rd party)

  • Utilize client web-based applications as required to include Call Handling for code

  • Accurate call reporting on Equipment in FWSS and XSM

  • Remote Service call onsite support

  • Utilize excel to fulfill reporting requirements

  • Driving (if required for duties)

  • Pro-actively manage consumables and supplies using the DOS calculator. Maintain on-site operator replaceable parts inventory

  • Collect equipment meter information and submit for billing purposes

  • Perform Data Entry for activity and asset tracking

Additional Requirements, Skills and Qualifications:

Education Requirements:

Minimum:High School diploma or equivalent

Candidate Background:

  • Lift and move up to 50 pounds

  • Read, write and follow basic English instructions

  • Ability to manage multiple tasks

  • Perform duties with minimal supervision

  • Operational technical skills

  • Customer service and communication skills


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical