CTG Cerner/Telcor Point of Care (POC) Clinical Analyst in Allentown, Pennsylvania

Title: Cerner/Telcor Point of Care (POC) Clinical Analyst

Location: United States

Job Number: 17202484

CTG is seeking a qualified candidate for the position of Cerner/Telcor Point of Care Clinical Analyst to work with one of our clients in the New York City area for the next 6 months. This is an open position that requires weekly travel to NYC, 10% travel within the 5 boroughs of NYC will also be required.

CTG is posting and recruiting for this position in many cities throughout the United States. CTG will consider candidates who meet the qualifications for this position regardless of where they live.

Point of Care Clinical Analyst must have a strong background analyzing requirements gathered from clinical end users and other clinical stakeholders, creating BRDs, paper mock ups, flowcharts, project schedules and other tasks such as leading validation sessions and build. The right candidate will need the personality to assume ownership over a project, create guidance where there isn’t any and influence the direction if it is not correct. Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred.

The Point of Care Clinical Analyst works with assigned facility Lab Subject Matter Experts to implement TELCOR POCT software with assigned Telcor vendor analyst. This includes, but is not limited to, coordinating and conducting interface connectivity and testing from a variety of testing devices deployed outside the clinical laboratory to the facilities’ designated information systems. Project Analysts may also be required to work on the support line to service facilities calling in with production issues and questions. Other responsibilities include active participation in POCT meetings and training sessions, documentation, and participation sometimes during outside traditional office hours.

Duties and Responsibilities:

  • Able to manage a complex project with multiple locations and user groups

  • Experience in implementing a laboratory system (preferably Telcor & Cerner) in a large environment

  • Basic knowledge of health system interfaces including ADT, clinical information and billing

  • Able to handle multiple subprojects with separate components including technical and user driven

  • Experience working with EMR (electronic medical record) systems, including sending orders and posting results

  • Familiarity with implementing systems and processes for downtimes and disaster recovery

  • Knowledgeable in Point of Care Testing and additional laboratory (specifically Gen Lab: Chemistry) Request for Statement of Work

  • Familiarity with Pont of Care Terminology and laboratory terminology including specimen types, allowable values, linearities, antigens, antibodies, etc.

  • Establishment of the steps required to implement the upgrade laboratory software systems including consolidating multiple systems

  • Communication with the laboratories and blood banks on the steps required for their being properly prepared for the multiple changes such as interface changes, upgrades including training and testing

  • Coordination of the activities of vendor staff, EITS staff and laboratory staff in the system change and upgrade preparatory tasks

  • Coordination of all testing for the upgrade and changes including vendor validation, functionality and instrument testing by the laboratories, and EMR interface testing

  • Creation of a step by step Go-live plan to be followed on the implementation date

  • Coordination of downtime and disaster recovery testing for the laboratory and blood bank system

Required Skills:

  • Highly knowledgeable in the features and function of the laboratory and blood bank system including interfacing with instruments

  • Experience with various types of blood products and laboratory test results

  • Health system interface (HL7) working knowledge, preferable with laboratory information including ADT, orders, results and billing

  • Experience in system documentation including requirements definition and mapping to required system functionality

  • Good end user presentation skills. Able to communicate technical information to users in a nontechnical manner Good problem solving skills in resolving issues with complex healthcare systems

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

  • Will consider an applicant with licensed clinical background (RN, medical technologist or technician, RRT, etc)

  • Strong PC computing experience (e.g. Microsoft ® Office, Windows ® operating systems)

  • Experience implementing, troubleshooting, or using clinical software applications preferred, but will consider similar experience with other types of applications


CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.

CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Healthcare & Hospital Implementations - Cerner